{ "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json", "basics": { "name": "Jenks Guo", "label": "AI Lead · Applied AI & Platform Leader", "email": "jenksguo@gmail.com", "url": "https://jenksguo.xyz", "summary": "Applied AI and platform leader in Melbourne. Electrical engineer by training; CTO at 21; Ericsson telecom integration; developer relations at Xero, Linktree, Filecoin Foundation and Babylon Labs; now AI Lead at Babylon Labs. Bilingual English / Mandarin.", "location": { "city": "Melbourne", "region": "VIC", "countryCode": "AU" }, "profiles": [ { "network": "LinkedIn", "username": "jenks-guo-58257438", "url": "https://www.linkedin.com/in/jenks-guo-58257438" }, { "network": "Linktree", "username": "jenksguo", "url": "https://linktr.ee/jenksguo" } ] }, "work": [ { "name": "Babylon Labs", "position": "AI Lead", "url": "https://babylonlabs.io", "location": "Melbourne (remote; company HQ New York)", "startDate": "2026-03", "summary": "Leads company-wide AI transformation at Babylon Labs — knowledge systems, tiered agentic workflows, human-in-the-loop automation and the governance and economics of AI infrastructure.", "highlights": [ "Company-wide AI transformation across engineering and non-engineering teams", "Owns AI architecture, infrastructure, governance and AI Ops spend" ], "keywords": [ "AI strategy", "Agent architecture", "Knowledge bases & retrieval", "Human-in-the-loop design", "Agent-to-agent communication", "AI governance", "AI economics", "Model routing", "Change management" ] }, { "name": "Babylon Labs", "position": "Head of Developer Relations", "url": "https://babylonlabs.io", "location": "Melbourne (remote; company HQ New York)", "startDate": "2024-08", "summary": "Built Babylon's developer ecosystem strategy — turning complex Bitcoin infrastructure into usable tooling, integrations and partner, developer and grant programs across DeFi.", "highlights": [ "Built the DevRel function for Bitcoin staking and Babylon Trustless Bitcoin Vaults (TBV)", "Co-authored the TBV protocol white paper" ], "keywords": [ "DevRel strategy", "Developer experience", "Partner engineering", "Grant programs", "Technical writing", "Team building", "Bitcoin", "Proof-of-Stake security", "DeFi" ] }, { "name": "Filecoin Foundation & Protocol Labs", "position": "Developer Advocate", "url": "https://fil.org", "location": "Melbourne / APAC", "startDate": "2022-03", "endDate": "2024-08", "summary": "Led APAC developer and infrastructure engagement for the world's largest decentralised storage network — 100+ hackathons, 12+ accelerators, $1M+ in prizes and grant reviews up to $200K.", "highlights": [ "Supported 100+ hackathons and 12+ accelerator programs", "Helped allocate $1M+ in prizes; reviewed funding requests up to $200K" ], "keywords": [ "Developer experience", "Documentation", "Hackathons", "Accelerators", "Grant evaluation", "Open-source community", "Public speaking", "IPFS", "Decentralised storage", "DePIN" ] }, { "name": "Linktree", "position": "Partner Solutions Lead", "url": "https://linktr.ee", "location": "Melbourne", "startDate": "2021-05", "endDate": "2022-03", "summary": "Turned Linktree from a product into a platform — 3 APIs, SDKs, a developer portal and app-store integrations, delivered with 30+ contractors from five agencies including Thoughtworks.", "highlights": [ "Built 3 APIs, SDKs, a Developer Portal and App Store integrations", "Managed 30+ contractors across two product pods and five agencies (incl. Thoughtworks)" ], "keywords": [ "Platform strategy", "API product", "SDKs", "Developer portal", "Ecosystem engineering", "Vendor management", "Partnerships", "Team building" ] }, { "name": "Xero", "position": "Developer Evangelist", "url": "https://developer.xero.com", "location": "Melbourne", "startDate": "2018-07", "endDate": "2021-05", "summary": "Helped grow Xero's app ecosystem from 500+ to 1,000+ partners in three years — partner technical support, certification, SDK and API content, and sales enablement.", "highlights": [ "Helped grow ecosystem partners from 500+ to 1,000+ in three years", "Ran partner integration certification testing and reviews" ], "keywords": [ "API evangelism", "Partner integration support", "Certification testing", "OpenAPI & SDKs", "Technical content", "Public speaking", "Sales enablement", "Partner management" ] }, { "name": "Ericsson Australia", "position": "Integration Engineer / Service Delivery Manager", "url": "https://www.ericsson.com/en/about-us/company-facts/ericsson-worldwide/australia", "location": "Melbourne (on client site 2+ days a week)", "startDate": "2015-08", "endDate": "2018-07", "summary": "Ran integration and service delivery for a top-tier Australian carrier's wholesale MVNO billing platform — $10M+ solution, ~half a million active users, 12 enterprise customers, 30 offshore engineers, 100% SLAs.", "highlights": [ "Individually responsible for a $10M+ charging & billing service with ~0.5M active users (later ~0.75M) across 12 enterprise customers", "Coordinated ~30 offshore engineers and testers daily", "Built remote test automation that saved tens of thousands of dollars a year", "Met 100% of onboarding SLAs" ], "keywords": [ "Telecom BSS", "Charging & billing", "SOAP web services", "API integration", "Test automation", "Change & risk management", "Incident management", "SQL / Oracle", "RHEL", "Offshore delivery", "Presales" ] }, { "name": "Ericsson Australia", "position": "Graduate Engineer — Web Application Developer / UX Practitioner", "location": "Melbourne", "startDate": "2015-02", "endDate": "2015-08", "summary": "Ericsson graduate rotation in TV & Media / User Experience & Software Architecture — front-end development, API testing and UX design, including an internal BI tool that went global.", "highlights": [ "Rotated through web development and UX design in six months", "Built an internal BI tool that was developed into a global tool" ], "keywords": [ "JavaScript", "jQuery", "AJAX", "JSON", "JSP", "PHP", "HTML5/CSS3", "SharePoint 2010", "SOAP UI", "Wireshark", "Postman", "UX research", "Service design", "Prototyping" ] }, { "name": "School of Thinking", "position": "Chief Technology Officer (contracted) / ICT Specialist & Webmaster", "url": "https://schoolofthinking.org", "location": "Melbourne (remote, with contractors in Australia and the USA)", "startDate": "2011-07", "endDate": "2015-02", "summary": "Ran all technology for School of Thinking as contracted CTO while still at university — built the innovation MOOC platform that onboarded six blue-chip companies, delivered half a billion email lessons and cut operating costs to a third.", "highlights": [ "Built the innovation platform that onboarded 6 Australian blue-chip companies", "Managed email course delivery of half a billion lessons", "Two cost audits cut operations cost to one third" ], "keywords": [ "Technology strategy", "Web apps & infrastructure", "WordPress", "CMS customisation", "Email marketing (Aweber)", "Vendor management", "Cost optimisation", "Incident on-call", "MOOC platforms" ] }, { "name": "Plexus Communications", "position": "Web Developer & Digital Marketer", "location": "Melbourne", "startDate": "2014-07", "endDate": "2014-11", "summary": "Web development and digital marketing for a communications business — Joomla CMS, e-commerce, order and dispatch systems, analytics, AdWords, EDMs and SEO.", "highlights": [ "Ran the CMS, e-commerce store, order and dispatch systems and digital marketing" ], "keywords": [ "Joomla", "CMS customisation", "E-commerce", "Google Analytics", "Google AdWords", "EDM", "SEO/SEM", "Database management", "Acceptance testing" ] }, { "name": "Wel Corporation", "position": "SMS Product Sales Consultant", "location": "Melbourne", "startDate": "2014-07", "endDate": "2014-11", "summary": "Sold an SMS messaging platform — generating leads, advising customers on integration, onboarding them and managing partner channels.", "highlights": [ "Developed leads for an SMS platform and onboarded customers with integration advice" ], "keywords": [ "B2B sales", "Lead generation", "Integration advice", "Customer onboarding", "Channel partners" ] }, { "name": "Seagull Gifts", "position": "Digital Marketing Consultant", "url": "https://seagullgifts.com.au", "location": "Melbourne", "startDate": "2014-02", "endDate": "2014-07", "summary": "Digital marketing and e-commerce consultant for an online gift retailer — SEO and SEM strategy, AdWords, Magento store management, analytics, EDMs and product imagery.", "highlights": [ "Owned SEO/SEM strategy, AdWords campaigns and Magento e-commerce for a gift retailer" ], "keywords": [ "SEO", "SEM", "Google AdWords", "Magento", "E-commerce", "Analytics", "EDM", "Promotions", "Graphic design", "Photo retouching" ] }, { "name": "Chinese Music Group", "position": "Backstage Crew", "location": "Melbourne", "startDate": "2011-02", "endDate": "2012-10", "summary": "Backstage crew for the musical \"Crimson Spring\" — supporting the stage manager and costume designer and running set changes.", "highlights": [ "Backstage crew for the musical \"Crimson Spring\"" ], "keywords": [ "Stage management support", "Set changes", "Teamwork under time pressure" ] }, { "name": "Spytorch", "position": "Content Writer & Social Network Marketing", "location": "Melbourne", "startDate": "2012-01", "endDate": "2012-03", "summary": "Bilingual content writer and social media marketer — website content in Mandarin and English and brand personas on Weibo and Facebook.", "highlights": [ "Created website content in Mandarin and English; ran Weibo and Facebook personas" ], "keywords": [ "Bilingual content writing", "Social media management", "Weibo", "Facebook", "Brand persona" ] }, { "name": "Theobroma Chocolate Lounge, South Yarra", "position": "Manager / Barista", "location": "South Yarra, Melbourne", "startDate": "2010-03", "endDate": "2011-12", "summary": "Café manager and barista — ran daily operations with the owner and built a motivated team committed to quality coffee, food and service.", "highlights": [ "Ran day-to-day café operations with the owner and built a high-performing team" ], "keywords": [ "Café operations", "Team leadership", "Barista & latte art", "Customer experience", "Cash handling", "Opening & closing", "Retail confectionery", "Food safety" ] }, { "name": "Tanglong Restaurant, Toorak Road", "position": "Waiting Staff (Fine Dining)", "location": "South Yarra, Melbourne", "startDate": "2010-08", "endDate": "2011-11", "summary": "Fine-dining waiter at an Asian restaurant on Toorak Road — table service and cashier duties for a discerning clientele.", "highlights": [ "Fine-dining Asian cuisine service and cashier duties" ], "keywords": [ "Fine-dining service", "Cashier", "Customer relationships", "Mandarin-language service" ] }, { "name": "Chapelli's Café/Bar", "position": "Bartender & Waiting Staff", "location": "Melbourne", "startDate": "2010-12", "endDate": "2011-02", "summary": "Bartender and waiter on night shifts at a busy 24-hour café and bar — high-volume service under the Responsible Service of Alcohol rules.", "highlights": [ "Night shifts at a busy 24-hour restaurant and bar" ], "keywords": [ "Bartending", "Responsible Service of Alcohol", "High-volume service", "Night shifts" ] }, { "name": "Chinese Theatre Group", "position": "Sound Designer", "location": "Melbourne", "startDate": "2010-02", "endDate": "2010-10", "summary": "Sound designer for the stage production \"I ME HE HIM\" — creating effects, editing music and running the sound desk for every show.", "highlights": [ "Designed and ran sound for the production \"I ME HE HIM\"" ], "keywords": [ "Sound design", "Audio editing", "Live sound operation", "Production teamwork" ] }, { "name": "Deep Fish Café, University of Melbourne (Parkville)", "position": "Coffee Maker (Barista Apprentice)", "location": "Parkville, Melbourne", "startDate": "2010-04", "endDate": "2010-04", "summary": "Barista apprenticeship at a café on the University of Melbourne's Parkville campus — taking orders, handling cash and learning the coffee machine.", "highlights": [ "Barista apprenticeship on campus" ], "keywords": [ "Barista training", "Order taking", "Cash handling" ] }, { "name": "Dendy Deli Restaurant, Brighton", "position": "Waiting Staff", "location": "Brighton, Melbourne", "startDate": "2009-12", "endDate": "2010-02", "summary": "First hospitality job — waiting tables at a busy Brighton restaurant with many senior customers.", "highlights": [ "First hospitality job — a busy restaurant on Church Street, Brighton" ], "keywords": [ "Table service", "Customer care", "Serving senior customers" ] }, { "name": "OHMEDIA Pty Ltd", "position": "Business Development Consultant", "location": "Melbourne", "startDate": "2009-11", "endDate": "2010-01", "summary": "First professional role — business development for an out-of-home digital advertising network, building its FileMaker database and liaising with equipment suppliers in China.", "highlights": [ "Maintained and expanded the OHTV digital display network; built the company database" ], "keywords": [ "Business development", "Sales support", "FileMaker databases", "Digital signage networks", "Supplier liaison (China)", "Interactive media research" ] } ], "volunteer": [ { "organization": "Murrumbeena Primary School", "position": "President, School Council (previously Treasurer)", "startDate": "2024-01", "summary": "President of the Murrumbeena Primary School Council after two years as its Treasurer — school governance, finances and the community campaign for a new hall.", "highlights": [ "Elected President of the School Council after two years as Treasurer", "Leads the community campaign for a new multipurpose school hall" ] }, { "organization": "DevRel Australia Meetup Group", "position": "Organiser", "startDate": "2019-01", "summary": "Organiser of DevRel Australia — the meetup group for Australia's developer relations profession.", "highlights": [ "Organises the meetup for the developer relations profession in Australia" ] }, { "organization": "Virginia Park Childcare Association", "position": "Treasurer & Vice President, Parents Committee", "startDate": "2019-01", "endDate": "2024-12", "summary": "Five years as Treasurer and Vice President of a parent-run, not-for-profit childcare association — finances, governance and committee leadership.", "highlights": [ "Five years on the committee as Treasurer and Vice President" ] }, { "organization": "Victorian Government Digital Jobs Program", "position": "Technical Mentor", "startDate": "2023-01", "endDate": "2023-12", "summary": "Technical mentor in the Victorian Government's Digital Jobs Program, helping mid-career Victorians move into digital roles.", "highlights": [ "Mentored a participant in the state's mid-career digital reskilling program" ] }, { "organization": "Tooronga Toastmasters Club Inc.", "position": "Treasurer, Executive Committee", "startDate": "2019-01", "endDate": "2021-12", "summary": "Treasurer on the executive committee of Tooronga Toastmasters, helping the new club achieve its charter through the COVID years.", "highlights": [ "Helped the club achieve its charter during COVID" ] } ], "education": [ { "institution": "University of Melbourne", "area": "Electrical & Electronic Engineering", "studyType": "Bachelor of Engineering (Honours)", "startDate": "2010", "endDate": "2013" } ], "awards": [ { "title": "Honorary Doctorate in Lateral Thinking (honorary, non-academic)", "date": "2015", "awarder": "School of Thinking" } ], "certificates": [ { "name": "AWS Certified Solutions Architect – Associate", "issuer": "Amazon Web Services" }, { "name": "Cisco Certified Network Associate (CCNA)", "issuer": "Cisco" }, { "name": "Ericsson Certified Level 4 Engineer", "issuer": "Ericsson" }, { "name": "Machine Learning", "issuer": "Coursera" }, { "name": "AI For Everyone", "issuer": "deeplearning.ai" }, { "name": "Open Source Software Development Methods", "issuer": "The Linux Foundation" }, { "name": "Xero Evangelist, Advisory, Migration and Payroll certificates", "issuer": "Xero" } ], "projects": [ { "name": "jenksguo.xyz — an agent-friendly résumé", "description": "This site — a résumé built for humans and AI agents, with a tool-using assistant, voice, seven languages and machine-readable files.", "highlights": [ "Ask Jenks assistant with retrieval tools and distilled skills", "Seven languages; llms.txt, JSON Resume, OpenAPI for agents" ], "startDate": "2026-10", "url": "https://jenksguo.xyz/projects/jenksguo-xyz" }, { "name": "A Hall for Murrumbeena — AI- and agent-friendly campaign platform", "description": "Built the community campaign platform for a new school hall — petition and support flows, a voice-enabled AI assistant and an MCP interface so AI agents can help too.", "highlights": [ "Public campaign site with petition, support letters, endorsements and pledges", "AI chat assistant with voice and an MCP interface for AI agents" ], "startDate": "2026-08", "url": "https://jenksguo.xyz/projects/hall-for-murrumbeena-platform" }, { "name": "Company AI knowledge base & tiered agent system", "description": "A company-wide AI knowledge base and tiered agent system with human-in-the-loop checkpoints and agent-to-agent communication.", "highlights": [ "Company-wide knowledge base feeding AI assistants and agents", "Tiered autonomy with human-in-the-loop checkpoints" ], "startDate": "2026-03", "url": "https://jenksguo.xyz/projects/babylon-ai-knowledge-system" }, { "name": "Babylon Trustless Bitcoin Vaults (TBV) white paper — co-author", "description": "Co-authored the white paper for Babylon Trustless Bitcoin Vaults (TBV), which enables Bitcoin to be used in DeFi without custodial trust assumptions.", "highlights": [ "Co-authored the protocol white paper" ], "startDate": "2025-01", "url": "https://jenksguo.xyz/projects/tbv-white-paper" }, { "name": "APAC builders funnel — hackathons, accelerators & grants", "description": "Ran the APAC side of Filecoin's builders funnel — from hackathons and grants to accelerators and VC introductions.", "highlights": [ "100+ hackathons, 12+ accelerators", "$1M+ prizes allocated; grants up to $200K reviewed" ], "startDate": "2022-03", "url": "https://jenksguo.xyz/projects/filecoin-builders-funnel" }, { "name": "Linktree developer platform — APIs, SDKs, portal & app store", "description": "Turned ~200 integration requests into one platform — 3 APIs, SDKs, a developer portal and app-store integrations for a 24-million-user creator platform.", "highlights": [ "3 APIs, SDKs, a developer portal and app-store integrations", "30+ contractors from 5 agencies, including Thoughtworks" ], "startDate": "2021-05", "url": "https://jenksguo.xyz/projects/linktree-developer-platform" }, { "name": "Machine-learning-powered API governance (apidays talk)", "description": "Applied anomaly detection and clustering to partner API usage to catch governance problems early — presented at apidays LIVE Jakarta.", "highlights": [ "Presented at apidays LIVE Jakarta" ], "startDate": "2020-10", "url": "https://jenksguo.xyz/projects/api-governance-ml" }, { "name": "Remote automated mobile testing platform", "description": "Led and built remote, automated mobile testing (SIGOS) for a telecom billing platform — saving tens of thousands of dollars a year and raising release confidence.", "highlights": [ "Saved tens of thousands of dollars a year", "Higher quality and confidence in the carrier's market product" ], "startDate": "2015-08", "url": "https://jenksguo.xyz/projects/ericsson-remote-test-automation" }, { "name": "Innovation at Ericsson — hackathon, RMIT IoT research & graduate mentoring", "description": "Drove ANZ-level innovation at Ericsson — organised a company hackathon, led an IoT research engagement with RMIT University and mentored six graduates.", "highlights": [ "Organised a company-level hackathon", "Led an IoT research engagement with RMIT University", "Mentored 6 graduates" ], "startDate": "2015-02", "url": "https://jenksguo.xyz/projects/ericsson-innovation-program" }, { "name": "Innovation learning platform & half a billion email lessons", "description": "Built and ran School of Thinking's online innovation platform — six blue-chip enterprise customers, half a billion email lessons, operating costs cut to a third.", "highlights": [ "6 Australian blue-chip companies onboarded", "500,000,000 email lessons delivered", "Operations cost cut to one third" ], "startDate": "2011-07", "url": "https://jenksguo.xyz/projects/sot-innovation-platform" }, { "name": "Linux Smart Energy Meter (final-year honours project)", "description": "Industry-sponsored honours project — a working Linux-based smart energy meter that met Australian Standards accuracy and reported over GSM cellular networks.", "highlights": [ "Working prototype compliant with Australian metering standards", "Remote connectivity over GSM cellular networks" ], "startDate": "2013-02", "url": "https://jenksguo.xyz/projects/smart-energy-meter" } ], "languages": [ { "language": "English", "fluency": "Full professional proficiency" }, { "language": "Mandarin Chinese", "fluency": "Native" } ], "meta": { "canonical": "https://jenksguo.xyz/resume.json", "lastModified": "2026-10-01", "note": "Formal title is AI Lead; Head of AI is the target direction. 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